ShareFile® System Status
All Systems Operational

About This Site

Welcome to the new ShareFile Status page. This page has gone into service as of August 27th and will show any incidents that have occurred since August 27th.

ShareFile®
Past Incidents
Oct 1, 2014

No incidents reported today.

Sep 30, 2014

No incidents reported.

Sep 29, 2014

No incidents reported.

Sep 28, 2014

No incidents reported.

Sep 27, 2014

No incidents reported.

Sep 26, 2014

No incidents reported.

Sep 25, 2014

No incidents reported.

Sep 24, 2014

No incidents reported.

Sep 23, 2014
Resolved - 9/23/14 - 2:22pm ET - Issues should now be resolved with our ShareFile phone line. You can reach phone support normally at this time.
Sep 23, 18:23 UTC
Investigating - 9/23/14 - 1:56pm ET - We are currently experiencing issues with our 1-800-441-3453 phone support number for ShareFile. We are diligently working to bring the number back online. We will provide updates as they are made available. You can still email at support@sharefile.com for support while we work to resolve these issues.
Sep 23, 17:58 UTC
Sep 22, 2014
Some customers may have been unable log into the Sharefile Website from approximately 7:19am to 7:57am UTC on Monday 9/22/14. This issue has been resolved and we are 100% operational. Our engineering and operations teams are investigating root cause at this time, and we will communicate the result of that investigation as soon as it is available. We sincerely apologize for the inconvenience this event has caused you or your customers
Sep 22, 12:06 UTC
Sep 21, 2014

No incidents reported.

Sep 20, 2014

No incidents reported.

Sep 19, 2014

No incidents reported.

Sep 18, 2014

No incidents reported.

Sep 17, 2014

No incidents reported.

Sep 16, 2014

No incidents reported.

Sep 15, 2014

No incidents reported.

Sep 14, 2014

No incidents reported.

Sep 13, 2014

No incidents reported.

Sep 12, 2014

No incidents reported.

Sep 11, 2014
Resolved - 9/11 - 4:36pm ET - Issues with our phone lines have since been resolved. You should be able to reach us normally by dialing 1-800-441-3453.
Sep 11, 20:37 UTC
Investigating - 9/11 - 4:23pm ET - We are currently aware of issues being experienced with our phone line, 1-800-441-3453. We are diligently working to restore service. We will provide updates as they become available.
Sep 11, 20:26 UTC
Sep 10, 2014

No incidents reported.

Sep 9, 2014

No incidents reported.

Sep 8, 2014

No incidents reported.

Sep 7, 2014

No incidents reported.

Sep 6, 2014

No incidents reported.

Sep 5, 2014

No incidents reported.

Sep 4, 2014

No incidents reported.

Sep 3, 2014

No incidents reported.

Sep 2, 2014

No incidents reported.

Sep 1, 2014

No incidents reported.