ShareFile® System Status
All Systems Operational

About This Site

Welcome to the ShareFile Status page. This page went into service on August 27th, 2013, and will show incidents from the last 30 days. Subscribe to Email, SMS, or RSS Feed updates by clicking the blue button above.

This page will be updated when there are incidents impacting key ShareFile functionality and multiple customers.

For more information about some of our Known Issues that we're working on, please visit the following KB article - https://support.citrix.com/article/CTX208402

ShareFile®   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 23, 2018

No incidents reported today.

Jul 22, 2018

No incidents reported.

Jul 21, 2018

No incidents reported.

Jul 20, 2018

No incidents reported.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - At this time, our Operations team has made the appropriate adjustments to fully resolve the previously seen issues with downloads. We have confirmed that all data should now download appropriately.
Should there be further issues, please contact Citrix Techncial Support.
Jul 12, 13:45 EDT
Investigating - Our team is aware of some customers experiencing problems downloading their data. At this time, we believe that this issue relegated to a segment of customers, and not all customers globally. Our team is working diligently to understand root cause and resolve the issue as soon as possible.
We will provide an update as soon as additional information is available.
Jul 12, 13:27 EDT
Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.