ShareFile® System Status
All Systems Operational

About This Site

Welcome to the ShareFile Status page. This page went into service on August 27th, 2013, and will show incidents from the last 30 days. Subscribe to Email, SMS, or RSS Feed updates by clicking the blue button above.

For more information about some of our Known Issues that we're working on, please visit the following KB article - http://support.citrixonline.com/en_US/sharefile/help_files/SF010028

ShareFile® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 24, 2016

No incidents reported today.

Aug 23, 2016

No incidents reported.

Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.

Aug 15, 2016
Completed - Maintenance has successfully completed. All ShareFile functions should be entirely operational. If you experience any issues, please reach out to our dedicated support team. Contact info can be found at ShareFile.com/Support
Aug 15, 04:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 02:00 UTC
Scheduled - On the evening of Sunday, August 14th, beginning at 10pm ET, the ShareFile platform will undergo maintenance. During this time, our team expects a period of 30 minutes where the ShareFile platform and applications will be unavailable.

If you have any questions or concerns regarding this maintenance, please contact our support team and we will be happy to assist you. Support can be reached by phone at 1-800-441-3453, or internationally at +1 919.745.6111.

Provided is the start time for this maintenance for other major time zones globally –

Los Angeles (US)
7:00pm PDT , Sunday, August 14
New York (US)
10:00PM EDT, Sunday, August 14
London (UK)
3:00AM BST, Monday, August 15
Munich (GE)
4:00AM CEST, Monday, August 15
Dubai (UAE)
6:00am GST, Monday, August 15
Sydney (AU)
1:00PM AEST, Monday, August 15
Aug 1, 13:11 UTC
Aug 14, 2016

No incidents reported.

Aug 13, 2016
Completed - The scheduled maintenance has been completed.
Aug 13, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 02:01 UTC
Scheduled - On the evening of Friday, August 12th, beginning at 10pm ET, the ShareFile platform will undergo maintenance. During this time, our team expects a period of 30 minutes where the ShareFile platform and applications will be unavailable.

If you have any questions or concerns regarding this maintenance, please contact our support team and we will be happy to assist you. Support can be reached by phone at 1-800-441-3453, or internationally at +1 919.745.6111.

Provided is the start time for this maintenance for other major time zones globally –
 
Los Angeles (US) 
7:00pm PDT , Friday, August 12
New York (US)
10:00PM EDT, Friday, August 12
London (UK)
3:00AM BST, Saturday, August 13
Munich (GE)
4:00AM CEST, Saturday, August 13
Dubai (UAE) 
6:00am GST, Saturday, August 13
Sydney (AU) 
1:00PM AEST, Saturday, August 13
Aug 1, 13:05 UTC
Aug 12, 2016

No incidents reported.

Aug 11, 2016

No incidents reported.

Aug 10, 2016

No incidents reported.

Aug 9, 2016

No incidents reported.

Aug 8, 2016

No incidents reported.

Aug 7, 2016

No incidents reported.

Aug 6, 2016

No incidents reported.

Aug 5, 2016

No incidents reported.

Aug 4, 2016

No incidents reported.

Aug 3, 2016

No incidents reported.

Aug 2, 2016

No incidents reported.

Aug 1, 2016

No incidents reported.

Jul 31, 2016

No incidents reported.

Jul 30, 2016

No incidents reported.

Jul 29, 2016

No incidents reported.

Jul 28, 2016

No incidents reported.

Jul 27, 2016

No incidents reported.

Jul 26, 2016

No incidents reported.

Jul 25, 2016

No incidents reported.