ShareFile® System Status
All Systems Operational

About This Site

Welcome to the new ShareFile Status page. This page has gone into service as of August 27th and will show any incidents that have occurred since August 27th.

ShareFile®
Past Incidents
Sep 21, 2014

No incidents reported today.

Sep 20, 2014

No incidents reported.

Sep 19, 2014

No incidents reported.

Sep 18, 2014

No incidents reported.

Sep 17, 2014

No incidents reported.

Sep 16, 2014

No incidents reported.

Sep 15, 2014

No incidents reported.

Sep 14, 2014

No incidents reported.

Sep 13, 2014

No incidents reported.

Sep 12, 2014

No incidents reported.

Sep 11, 2014
Resolved - 9/11 - 4:36pm ET - Issues with our phone lines have since been resolved. You should be able to reach us normally by dialing 1-800-441-3453.
Sep 11, 20:37 UTC
Investigating - 9/11 - 4:23pm ET - We are currently aware of issues being experienced with our phone line, 1-800-441-3453. We are diligently working to restore service. We will provide updates as they become available.
Sep 11, 20:26 UTC
Sep 10, 2014

No incidents reported.

Sep 9, 2014

No incidents reported.

Sep 8, 2014

No incidents reported.

Sep 7, 2014

No incidents reported.

Sep 6, 2014

No incidents reported.

Sep 5, 2014

No incidents reported.

Sep 4, 2014

No incidents reported.

Sep 3, 2014

No incidents reported.

Sep 2, 2014

No incidents reported.

Sep 1, 2014

No incidents reported.

Aug 31, 2014
Resolved - 8/31 - 6:46am EDT - At this point, all impact from maintenance should be resolved and all users should be able to login and use the ShareFile system. If you are experiencing issues, please contact our dedicated support team.
Aug 31, 10:48 UTC
Identified - 8/31 - 6:05am EDT - Continued efforts on our system from the maintenance this morning may still be impacting a subset of users. These users may still be experiencing issues logging in and using the ShareFile system. We will update this page as soon as we believe the system should be fully available for all users.
Aug 31, 10:08 UTC
Completed - The scheduled maintenance has been completed.
Aug 31, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 04:00 UTC
Scheduled - ShareFile engineering will be performing maintenance at 12:00am EDT on Sunday, August 31st. This maintenance is planned to last from 12:00am EDT to 6:00am EDT.

During this time frame, the ShareFile site and services will be unavailable for some users. Support will be available during this time via email at support@sharefile.com and phone at 1-800-441-3453.
Aug 22, 21:10 UTC
Aug 30, 2014

No incidents reported.

Aug 29, 2014

No incidents reported.

Aug 28, 2014

No incidents reported.

Aug 27, 2014

No incidents reported.

Aug 26, 2014

No incidents reported.

Aug 25, 2014

No incidents reported.

Aug 24, 2014

No incidents reported.

Aug 23, 2014

No incidents reported.

Aug 22, 2014

No incidents reported.