ShareFile® System Status
All Systems Operational

About This Site

Welcome to the ShareFile Status page. This page went into service on August 27th, 2013, and will show incidents from the last 30 days. Subscribe to Email, SMS, or RSS Feed updates by clicking the blue button above.

This page will be updated when there are incidents impacting key ShareFile functionality and multiple customers.

For more information about some of our Known Issues that we're working on, please visit the following KB article - https://support.citrix.com/article/CTX208402

ShareFile®   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 23, 2017

No incidents reported today.

Nov 22, 2017

No incidents reported.

Nov 21, 2017
Resolved - ShareFile Operations and development have been able to identify the issue which was causing heavy delays in sending ShareFile notifications. Our operations team has since been able to resolve the issue and have been able to process all of the delayed notifications.

We apologize for any inconvenience this has caused and will continue to monitor this closely.
Nov 21, 13:47 EST
Update - We have received multiple reports from customers regarding ShareFile notifications not being received. We are currently working with our operations team to diagnose and resolve the issue.

We apologize for any inconvenience this has caused and will provide an update as soon as possible.
Nov 21, 13:29 EST
Investigating - We are currently investigating this issue.
Nov 21, 13:27 EST
Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.