ShareFile® System Status
All Systems Operational

About This Site

Welcome to the ShareFile Status page. This page went into service on August 27th, 2013, and will show incidents from the last 30 days. Subscribe to Email, SMS, or RSS Feed updates by clicking the blue button above.

For more information about some of our Known Issues that we're working on, please visit the following KB article - http://support.citrixonline.com/en_US/sharefile/help_files/SF010028

ShareFile® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Jun 25, 2016

No incidents reported today.

Jun 24, 2016

No incidents reported.

Jun 23, 2016

No incidents reported.

Jun 22, 2016

No incidents reported.

Jun 21, 2016

No incidents reported.

Jun 20, 2016

No incidents reported.

Jun 19, 2016

No incidents reported.

Jun 18, 2016

No incidents reported.

Jun 17, 2016

No incidents reported.

Jun 16, 2016

No incidents reported.

Jun 15, 2016

No incidents reported.

Jun 14, 2016

No incidents reported.

Jun 13, 2016

No incidents reported.

Jun 12, 2016

No incidents reported.

Jun 11, 2016

No incidents reported.

Jun 10, 2016

No incidents reported.

Jun 9, 2016

No incidents reported.

Jun 8, 2016

No incidents reported.

Jun 7, 2016

No incidents reported.

Jun 6, 2016
Resolved - We are confident at this point that the issue is fully resolved and development is working to conduct full root cause analysis to prevent this type of issue in the future. We apologize for any inconvenience caused.

Please contact support if any further issues accessing your account are experienced.
Jun 6, 19:50 UTC
Monitoring - Currently we are seeing normal behavior return to logins from the web application. We are monitoring behavior and working to determine root cause of the access issues. We will update when we believe the issue to be fully resolved.
Jun 6, 17:09 UTC
Investigating - We have begun to receive reports that users are unable to login to ShareFile through the web application. Our engineers are aware and currently working to bring the application up again. We will provide updates as available.
Jun 6, 17:06 UTC
Jun 5, 2016

No incidents reported.

Jun 4, 2016

No incidents reported.

Jun 3, 2016

No incidents reported.

Jun 2, 2016

No incidents reported.

Jun 1, 2016

No incidents reported.

May 31, 2016

No incidents reported.

May 30, 2016

No incidents reported.

May 29, 2016

No incidents reported.

May 28, 2016

No incidents reported.

May 27, 2016

No incidents reported.

May 26, 2016

No incidents reported.