ShareFile® System Status Status

ShareFile® System Status

All Systems Operational

About This Site

Welcome to the ShareFile Status page. This page went into service on August 27th, 2013, and will show incidents from the last 30 days. Subscribe to Email, SMS, or RSS Feed updates by clicking the blue button above.

This page will be updated when there are incidents impacting key ShareFile functionality and multiple customers.

For more information about some of our Known Issues that we're working on, please visit the following KB article - https://support.citrix.com/article/CTX208402

ShareFile® Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Content Collaboration (ShareFile) Planned Maintenance Apr 9, 20:00 - Apr 10, 08:00 EDT

Citrix will be conducting planned maintenance of the Content Collaboration (ShareFile) Service starting on Thursday, April 9th, during a time window from 08:00 PM Eastern Time (GMT-5) until Friday April 10th 08:00 AM Eastern Time (GMT-5).

During this time window some users may expect interruption in service.

This site will be updated once maintenance is complete or as additional information becomes available.
Posted on Mar 26, 08:59 EDT

Past Incidents

Apr 4, 2020

No incidents reported today.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

Content Collaboration (ShareFile) Regular Maintenance Notification

Completed - The scheduled maintenance has been completed.
Mar 26, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 07:00 EDT

Scheduled - Citrix will be conducting planned maintenance of the Content Collaboration (ShareFile) Service on Thursday, during a time window from 7:00 AM Eastern Time (GMT-5) to 8:00 AM Eastern Time (GMT-5).

During this time window, the following functionality may get impacted for users for a total duration not exceeding 5 minutes:

* Active user sessions may get disconnected
* User logins may be temporarily disabled

This site will be updated once maintenance is complete or as additional information becomes available.
Mar 23, 12:48 EDT

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.