ShareFile® System Status
All Systems Operational

About This Site

Welcome to the ShareFile Status page. This page went into service on August 27th, 2013, and will show incidents from the last 30 days. Subscribe to Email, SMS, or RSS Feed updates by clicking the blue button above.

For more information about some of our Known Issues that we're working on, please visit the following KB article - http://support.citrixonline.com/en_US/sharefile/help_files/SF010028

ShareFile® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Feb 9, 2016

No incidents reported today.

Feb 8, 2016

No incidents reported.

Feb 7, 2016

No incidents reported.

Feb 6, 2016

No incidents reported.

Feb 5, 2016

No incidents reported.

Feb 4, 2016

No incidents reported.

Feb 3, 2016

No incidents reported.

Feb 2, 2016

No incidents reported.

Feb 1, 2016

No incidents reported.

Jan 31, 2016

No incidents reported.

Jan 30, 2016

No incidents reported.

Jan 29, 2016

No incidents reported.

Jan 28, 2016

No incidents reported.

Jan 27, 2016

No incidents reported.

Jan 26, 2016

No incidents reported.

Jan 25, 2016

No incidents reported.

Jan 24, 2016

No incidents reported.

Jan 23, 2016

No incidents reported.

Jan 22, 2016

No incidents reported.

Jan 21, 2016

No incidents reported.

Jan 20, 2016

No incidents reported.

Jan 19, 2016

No incidents reported.

Jan 18, 2016

No incidents reported.

Jan 17, 2016

No incidents reported.

Jan 16, 2016

No incidents reported.

Jan 15, 2016

No incidents reported.

Jan 14, 2016

No incidents reported.

Jan 13, 2016

No incidents reported.

Jan 12, 2016
Resolved - Our operations team has made a number of changes and recommendations throughout today, and performance of the ShareFile system has improved significantly as the day has progressed. At present, no new reports have been received/experienced this afternoon, however we will continue to monitor throughout the afternoon/evening.
Jan 12, 21:31 UTC
Investigating - Some customers are reporting latency in the ShareFile Web Application, Outlook Plugin, and ShareFile Sync for Windows/Mac when logging in, and/or during upload/download operations. Our engineering and operations teams are working to identify the issue and resolve. We will provide updates as they are available.
Jan 12, 14:49 UTC
Jan 11, 2016

No incidents reported.

Jan 10, 2016

No incidents reported.