Latency in login/upload/download

Incident Report for ShareFile® Status Page

Resolved

The network stability event has been resolved, and ShareFile has once again resumed normal operation. We apologize for any inconvenience this issue has caused.

Posted Feb 23, 2017 - 17:00 EST

Investigating

We have a number of reports in the last 30 minutes relating to slowness or latency when logging in, navigating, and uploading/downloading. We are investigating the issue and will provide updates as they're available.

Posted Feb 23, 2017 - 16:10 EST