Retroactive Post - 8/20 Maintenance Issue
Incident Report for ShareFile® Status Page
Resolved
During the evening of August 20th, the ShareFile system experienced a brief period where US accounts were unreachable. This occurred during planned maintenance that was intended to have no application impact. The problems occurred for a total of 15 minutes from 11:22pm ET to 11:37pm ET. The appropriate measures have been taken to ensure that the nature of such incidents are prevented for further system adjustments moving forward.

If there are any further questions, please contact our support team at 1-800-441-3453.
Posted Aug 21, 2015 - 06:17 EDT
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