EU Web Application Offline

Incident Report for ShareFile® Status Page

Resolved

This incident has been resolved.

Posted Apr 11, 2019 - 09:50 EDT

Update

At this time our Operations and Engineering teams are confident that the issue accessing the web application in the EU has been resolved.

We deeply apologize for any inconvenience this may have caused and we will continue to closely monitor this over the 24 hours

Posted Apr 11, 2019 - 09:45 EDT

Investigating

We have received multiple reports that customers in the EU are unable to access the ShareFile web application. Our Operations and Engineering teams believe they have identified the cause and are working diligently to resolve the issue. We will provide an update as soon as possible

Posted Apr 11, 2019 - 08:56 EDT

This incident affected: ShareFile®.