At this point we are confident that response times have returned to normal and the issues seen with latency are now resolved. Should any unusual behavior be seen, please contact Citrix Technical Support.
Posted 26 days ago. Oct 25, 2018 - 14:48 EDT
We have received reports and are seeing issues with latency in the Content Collaboration (ShareFile) service across applications within ShareFile.
We are aware and investigating as a priority. We will provide an update as soon as new information is available.