Our engineers have completed application verification and all processes and services appear to be up and functioning properly. Maintenance can now be considered completed. If any issues are seen using the ShareFile web application or any of it's supplementary applications, please contact our dedicated support team.
Posted Nov 23, 2014 - 04:14 EST
Verifying
Accessibility to the ShareFile web application has been restored. Our engineers are currently running through testing to verify full functionality. Once testing has been deemed complete, maintenance will be closed.
Posted Nov 23, 2014 - 02:17 EST
Update
At this point we believe that the ongoing maintenance may continue through 1:00am EST (GMT-5) and our web application and auxiliary services will continue to be unavailable until completed. We will continue to provide updates as they are available.
Posted Nov 23, 2014 - 00:59 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 22, 2014 - 23:00 EST
Scheduled
Citrix ShareFile will be conducting scheduled maintenance the evening of Saturday, November 22nd starting at 11:00pm EST (GMT-5). Maintenance should last no longer than 2 hours and end at 1:00am EST (GMT-5) on Sunday, November 23rd. During this maintenance we will be testing a failover to our disaster recovery data center.
During this time the ShareFile web application will be unavailable, as well as other ShareFile tools such as the mobile applications, Sync, and Microsoft Outlook Plugin.
Provided is the start time for other major time zones globally -
Los Angeles (US)
8:00pm PST , Saturday, November 22
London (UK)
4:00am GMT, Sunday, November 23
Dubai (UAE)
8:00am GST, Sunday, November 23
Sydney (AU)
3:00PM AET, Sunday, November 23