Failures/latency with upload, download, and preview

Incident Report for ShareFile® Status Page

Resolved

At this point in time, we believe the issues with latency and other services should be resolved. We will continue monitoring these services to ensure appropriate functionality.
Should any improper behavior be seen in ShareFile, please contact our dedicated support team.

Posted Aug 31, 2017 - 16:06 EDT

Investigating

We are aware of an issue with upload, download, and/or previewing files which may prevent or delay the successful completion of these operations. Our operations and engineering teams are working on diagnosing the issue and taking remedial action.

We will update this page as additional information is available, and apologize for any inconvenience this may have caused.

Posted Aug 31, 2017 - 15:04 EDT