Citrix Files Latency

Incident Report for ShareFile® Status Page

Resolved

At this time we believe the Citrix Files latency and authentication issues to be fully resolved based on the mitigation steps completed by our engineering teams. We continue to monitor closely. If any further issues are seen, please contact Citrix Technical Support.

Posted Nov 11, 2019 - 12:54 EST

Investigating

We have received reports of latency on Citrix Files applications. Users may be experiencing latency and login issues
We are working to research and resolve the issue and will provide updates as soon as additional information is available.

Posted Nov 11, 2019 - 11:09 EST

This incident affected: ShareFile®.