Citrix Sharefile not accessible

Incident Report for ShareFile® Status Page

Resolved

Our Operations and Engineering teams have identified and resolved the access issues experienced by some customers.
We apologize for any inconvenience this may have caused

Posted Sep 25, 2019 - 05:14 EDT

Update

While we continue to investigate the issue, it is currently impacting only US Regions(all .com domains)

Posted Sep 25, 2019 - 03:18 EDT

Update

We are continuing to investigate this issue.

Posted Sep 25, 2019 - 03:12 EDT

Investigating

We have been made aware of Sharefile not being accessible in certain regions.
We are working to research and resolve the issue and will provide updates as soon as additional information is available.

Posted Sep 25, 2019 - 03:12 EDT

This incident affected: ShareFile®.