Latency with ShareFile Services

Incident Report for ShareFile® Status Page

Resolved

At this point, we believe the incident to be fully resolved.

If any further issues are seen, please contact Citrix Technical Support.

Posted Jan 10, 2019 - 16:28 EST

Monitoring

We're seeing some improvements after making system updates, and will continue to provide updates here as new information is available.

Posted Jan 10, 2019 - 13:43 EST

Investigating

We have received reports and are seeing issues with latency within the ShareFile service. This includes the Web Application as well as other ShareFile clients.

We are aware and investigating as a priority. We will provide an update as soon as new information is available.

Posted Jan 10, 2019 - 12:12 EST

This incident affected: ShareFile®.