ShareFile Status Page

Incident History

April 2025

No incidents reported for this month.

March 2025

[Scheduled] ShareFile Billing System is scheduled for maintenance
The scheduled maintenance has been completed.
Mar 28, 16:00 - Mar 31, 12:00 EDT
Consolidated notifications not being sent out
This incident has been resolved.
Mar 14, 16:05 - 17:01 EDT
Email Notifications not being Sent
This incident has been resolved
Mar 12, 02:36 - 06:23 EDT

February 2025

ShareFile users experiencing issues with login - (.com only)
This incident has been resolved. If you are still experiencing any issues, please let us know via support using this link https://support.sharefile.com/ We apologize for the impact of this issue for your business and are taking steps to reduce the likelihood of this occurring again in the future.
Feb 26, 14:51 - 16:53 EST
File preview failing on multiple on-prem environments
This incident has been resolved.
Feb 24, 11:18 - 12:36 EST
ShareFile experiencing issues with file downloads
This incident has been resolved.
Feb 19, 12:26 - 14:03 EST