Welcome to the ShareFile Status page. This page will be updated when there are incidents impacting key ShareFile functionality and multiple customers. Subscribe to Email, SMS, or RSS Feed updates by clicking the button above.
Resolved -
This incident has been resolved.
Jul 15, 16:27 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 14, 17:52 EDT
Update -
The team is continuing to investigate ShareFile performance issues and increased error rates. Another update will be provided as soon as available.
Jul 14, 16:18 EDT
Update -
Experiencing the issues with login, performance and increased error rates. We are continuing to investigate this issue.
Jul 14, 14:03 EDT
Investigating -
We are investigating customer reports of an issue impacting performance of ShareFile causing slowness in the application and increased error rates. Also, some customers are experiencing issues with login. We will provide updates here as soon as possible.
Jul 14, 11:41 EDT