ShareFile® Status Page Status

ShareFile Status Page

All Systems Operational

About This Site

Welcome to the ShareFile Status page. This page will be updated when there are incidents impacting key ShareFile functionality and multiple customers. Subscribe to Email, SMS, or RSS Feed updates by clicking the button above.

ShareFile® Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep `14`, `2026`

No incidents reported today.

Sep `13`, `2026`

No incidents reported.

Sep `12`, `2026`

No incidents reported.

Sep `11`, `2026`

No incidents reported.

Sep `10`, `2026`

No incidents reported.

Sep `9`, `2026`

ShareFile customers may experience delays of transactional emails, including Password Reset links, New User Welcome emails, and Upload/Download notification alerts

Resolved - We've confirmed the fix and email delivery of transactional emails should be back to normal.
Sep 9, 15:54 EDT

Monitoring - We have identified the issue affecting email delivery and have implemented a fix. We are monitoring the issue.
Sep 9, 15:44 EDT

Investigating - We have identified an issue affecting email delivery across ShareFile services. Customers may experience delays or non-delivery of transactional emails, including Password Reset links, New User Welcome emails, and Upload/Download notification alerts.
Sep 9, 14:38 EDT

Sep `8`, `2026`

No incidents reported.

Sep `7`, `2026`

No incidents reported.

Sep `6`, `2026`

No incidents reported.

Sep `5`, `2026`

No incidents reported.

Sep `4`, `2026`

No incidents reported.

Sep `3`, `2026`

No incidents reported.

Sep `2`, `2026`

No incidents reported.

Sep `1`, `2026`

Automated workflow email notifications disabled

Resolved - The ability to send emails through an automated workflow has been been restored.
Sep 1, 13:34 EDT

Update - The ability to send emails through an automated workflow has been been restored.
Sep 1, 13:33 EDT

Investigating - The ability to send emails through an automated workflow has been temporarily disabled. We will post an update when this functionality is restored.
Aug 31, 18:56 EDT

All Systems Operational

About This Site

Past Incidents

Sep 14, 2026

Sep 13, 2026

Sep 12, 2026

Sep 11, 2026

Sep 10, 2026

Sep 9, 2026

Sep 8, 2026

Sep 7, 2026

Sep 6, 2026

Sep 5, 2026

Sep 4, 2026

Sep 3, 2026

Sep 2, 2026

Sep 1, 2026

Aug 31, 2026

Sep `14`, `2026`

Sep `13`, `2026`

Sep `12`, `2026`

Sep `11`, `2026`

Sep `10`, `2026`

Sep `9`, `2026`

Sep `8`, `2026`

Sep `7`, `2026`

Sep `6`, `2026`

Sep `5`, `2026`

Sep `4`, `2026`

Sep `3`, `2026`

Sep `2`, `2026`

Sep `1`, `2026`

Aug `31`, `2026`