Welcome to the ShareFile Status page. This page will be updated when there are incidents impacting key ShareFile functionality and multiple customers. Subscribe to Email, SMS, or RSS Feed updates by clicking the button above.
Completed -
The scheduled maintenance has been completed.
Apr 17, 23:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:30 EDT
Scheduled -
Our billing and purchasing services will be disabled from Thursday, Apr 17th at 10:30 PM EDT to Thursday, Apr 17th at 11:00 PM EDT. Please check back after Thursday, Apr 17th at 11:00 PM EDT to make any billing changes or ShareFile purchases.
Resolved -
This incident has been resolved. If you are still experiencing any issues, please let us know via support using this link https://support.sharefile.com/
We apologize for the impact of this issue for your business and are taking steps to reduce the likelihood of this occurring again in the future.
Apr 17, 21:59 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 17, 21:45 EDT
Identified -
The issue has been identified and a fix is being implemented.
Apr 17, 21:29 EDT