Citrix ShareFile Status Page
All Systems Operational

About This Site

Welcome to the Citrix ShareFile Status page. This page will be updated when there are incidents impacting key Citrix ShareFile functionality and multiple customers. Subscribe to Email, SMS, or RSS Feed updates by clicking the button above.

For more information about some of our Known Issues that we're working on, please visit the following KB article - https://support.citrix.com/article/CTX208402

ShareFile® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 14, 2021

No incidents reported today.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021
Completed - The scheduled maintenance has been completed.
Apr 6, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 07:00 EDT
Scheduled - On April 6th (7:00 AM EST / 11:00 AM UTC), we are expanding our Content Collaboration (ShareFile) cloud service capacity to increase the availability and performance of our service.

In order to avoid service interruption, customers must perform the required changes prior to April 6th:

* Customers with a network firewall must include these new IP addresses (https://support.citrix.com/article/CTX234446).
* Customers with a network firewall utilizing an IP inclusion list, must include these new IP addresses (https://support.citrix.com/article/CTX234446).

NOTE: Customers utilizing domain inclusion listing do not need to take any action. 

For additional information, please refer to E-mail communication sent on Feb. 8th, 2021 (found in this article - https://pages.sharefile.com/VoMV0017AW0P000Lv8kQth0) or contact Citrix Support.
Mar 31, 09:23 EDT
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.