Citrix ShareFile Status Page
All Systems Operational

About This Site

Welcome to the Citrix ShareFile Status page. This page will be updated when there are incidents impacting key Citrix ShareFile functionality and multiple customers. Subscribe to Email, SMS, or RSS Feed updates by clicking the button above.

For more information about some of our Known Issues that we're working on, please visit the following KB article - https://support.citrix.com/article/CTX208402

ShareFile® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Citrix will be conducting planned maintenance of the Content Collaboration (ShareFile) Service on Friday, October 2nd, during a time window from 10:00 PM Eastern Time (GMT-4) to 08:00 AM Eastern Time (GMT-4).

During this time window, no impact to functionality is expected for users. Please report any issues to Citrix Support.

Regions Impacted: US / EU

This site will be updated once maintenance is complete or as additional information becomes available.
Posted on Sep 25, 16:55 EDT
Citrix will be conducting planned maintenance of the Content Collaboration (ShareFile) Service on Friday, October 2nd, during a time window from 10:00 PM Eastern Time (GMT-4) to 10:30 PM Eastern Time (GMT-4).

During this time window, the following functionality may get impacted for users for a total duration not exceeding 10 minutes:

* Active user sessions may get disconnected
* User logins may be temporarily disabled

Regions Impacted: US

This site will be updated once maintenance is complete or as additional information becomes available.
Posted on Sep 22, 15:49 EDT
Citrix will be conducting planned maintenance of the Content Collaboration (ShareFile) Service on Sunday, October 4th, during a time window from 9:00 PM Eastern Time (GMT-4) to 10:00 PM Eastern Time (GMT-4).

During this time window, ShareFile customers will be able to login and access the service as expected, only the following functionality will be impacted:

* Feedback and Approval Workflows feature

This site will be updated once maintenance is complete or as additional information becomes available.
Posted on Sep 28, 09:16 EDT
Citrix will be conducting planned maintenance of the Content Collaboration (ShareFile) Service on Thursday, October 8th, during a time window from 10:00 PM Eastern Time (GMT-4) to 08:00 AM Eastern Time (GMT-4).

During this time window, no impact to functionality is expected for users. Please report any issues to Citrix Support.

Regions Impacted: US / EU

This site will be updated once maintenance is complete or as additional information becomes available.
Posted on Sep 25, 17:21 EDT
Past Incidents
Sep 28, 2020

No incidents reported today.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020
Completed - The scheduled maintenance has been completed.
Sep 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 22:00 EDT
Scheduled - Citrix will be conducting planned maintenance of the Content Collaboration (ShareFile) Service on Friday, September 18th, during a time window from 10:00 PM Eastern Time (GMT-4) to 8:00 AM Eastern Time (GMT-4).

During this time window, the following functionality may get impacted for users for a total duration not exceeding 20 minutes:

* Active user sessions may get disconnected
* User logins may be temporarily disabled

Regions Impacted: US, EU

This site will be updated once maintenance is complete or as additional information becomes available.
Aug 17, 10:28 EDT
Sep 18, 2020
Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.