Citrix ShareFile Status Page
All Systems Operational

About This Site

Welcome to the Citrix ShareFile Status page. This page will be updated when there are incidents impacting key Citrix ShareFile functionality and multiple customers. Subscribe to Email, SMS, or RSS Feed updates by clicking the button above.

For more information about some of our Known Issues that we're working on, please visit the following KB article - https://support.citrix.com/article/CTX208402

ShareFile® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Upcoming scheduled maintenance notice

Citrix will be conducting planned maintenance of Citrix Files (powered by Citrix ShareFile) Service on July 9th, during the time window of 9:00 PM Eastern Time (GMT-4) to 12:00 AM Eastern Time (GMT-4).

The following functionality will be impacted for a total duration not exceeding 30 minutes:
* Active user sessions may get disconnected
* User logins may be temporarily disabled
* Some administrative actions may be temporarily unavailable

Regions Impacted: All regions

Posted on Jun 28, 12:42 EDT
Past Incidents
Jul 5, 2022

No incidents reported today.

Jul 4, 2022

No incidents reported.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022
Resolved - This incident has been resolved.
Jun 30, 11:58 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 11:53 EDT
Update - We are continuing to investigate this issue.
Jun 30, 11:09 EDT
Investigating - Citrix Content Collaboration(Sharefile) service is currently experiencing issues in US that would impact end-users & admins. End-users & admins impacted are unable to use the service.

A further update will be issued within 60 minutes (16:00 UTC)

Jun 30, 11:03 EDT
Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.