ShareFile Status Page

All Systems Operational

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Welcome to the ShareFile Status page. This page will be updated when there are incidents impacting key ShareFile functionality and multiple customers. Subscribe to Email, SMS, or RSS Feed updates by clicking the button above.

ShareFile® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Billing and Purchasing System Updates Jun 26, 2025 22:30-23:00 EDT

Our billing and purchasing services will be disabled from Thursday, June 26th at 10:30 PM EDT to Thursday, June 26th at 11:00 PM EDT. Please check back after Thursday, June 26th at 11:00 PM EDT to make any billing changes or ShareFile purchases.

Thank you for your business.

Posted on Jun 18, 2025 - 13:48 EDT
Jun 20, 2025

No incidents reported today.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Resolved - The Incident has been resolved.
Jun 10, 22:09 EDT
Investigating - We're currently experiencing issues with self-service billing changes and amendments in ShareFile. We are actively working to resolve it.
Jun 10, 14:10 EDT
Jun 9, 2025
Resolved - This incident has been resolved. If you are still experiencing any issues, please let us know via support using this link https://support.sharefile.com/
Jun 9, 22:30 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 21:56 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 9, 21:51 EDT
Investigating - We are currently investigating this issue.
Jun 9, 21:01 EDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.