Two-Factor Authentication Provider Degradation Issue

Incident Report for ShareFile® Status Page

Resolved

This incident has been resolved.

Posted Aug 22, 2024 - 13:54 EDT

Monitoring

Two-factor authentication degradation causing login issues: Our provider for two-factor authentication is currently seeing a degradation in service, which might lead to delays to receive TFA codes in our US region. We are working with our vendor to get the service back to stable operations and apoligize for inconvenience caused.

Posted Aug 22, 2024 - 12:05 EDT

This incident affected: ShareFile®.