Some ShareFile customers may be experiencing issues with logging into their ShareFile account

Incident Report for ShareFile® Status Page

Resolved

This incident has been resolved.
Posted Aug 28, 2025 - 13:54 EDT

Update

We are continuing to monitor for any further issues.
Posted Aug 28, 2025 - 13:35 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 28, 2025 - 13:25 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 28, 2025 - 13:11 EDT

Investigating

Some ShareFile customers may be experiencing issues with being able to log into their accounts. We are investigating this issue and we will provide updates here as soon as available.
Posted Aug 28, 2025 - 12:52 EDT
This incident affected: ShareFile®.
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