Self Service Billing - Degraded experience

Incident Report for ShareFile® Status Page

Resolved

This incident has been resolved.
Posted Jul 08, 2025 - 13:01 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 08, 2025 - 12:08 EDT

Investigating

We're currently experiencing intermittent issues with self-service billing changes in ShareFile. We are actively working to resolve it.
Posted Jul 08, 2025 - 11:28 EDT
This incident affected: ShareFile®.