ShareFile Performance Latency & Billing

Incident Report for ShareFile® Status Page

Resolved

This incident has been resolved.
Posted Mar 06, 2025 - 10:13 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 05, 2025 - 20:43 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 05, 2025 - 20:36 EST

Update

This incident may be causing additional latency issues with other features within ShareFile. We're continuing to investigate.
Posted Mar 05, 2025 - 14:02 EST

Investigating

The ShareFile Billing service is currently experiencing some issues and some features may be impacted.
Posted Mar 05, 2025 - 13:58 EST
This incident affected: ShareFile®.