Citrix ShareFile service experienced issues in the US region

Incident Report for Citrix ShareFile® Status Page

Resolved

Current Status:

At this time, we believe that the issues affecting the Citrix ShareFile service have been fully resolved. We will continue to monitor closely.

Next Steps:

If any further issues are seen, please contact Citrix Technical Support.

Posted Feb 16, 2022 - 12:35 EST

Update

We continue to investigate this issue.

Posted Feb 16, 2022 - 11:46 EST

Investigating

Impact: Citrix ShareFile service is experiencing issues in the US region leading to admins and users experiencing latency.

Current Status: Citrix Engineering has mitigated the issue and is monitoring recovery of the service.

Next Steps: A further update will be provided within 60 minutes.

Posted Feb 16, 2022 - 11:41 EST

This incident affected: ShareFile®.