Increased rate of document preview errors for all users
Incident Report for ShareFile® Status Page
Resolved
This incident has been resolved.
Posted Dec 01, 2023 - 16:07 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 01, 2023 - 15:41 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 01, 2023 - 15:33 EST
Update
We are continuing to investigate this issue.
Posted Dec 01, 2023 - 15:30 EST
Investigating
We are currently investigating this issue.
Posted Dec 01, 2023 - 15:12 EST
This incident affected: ShareFile®.