Some ShareFile customers may be experiencing issues with logging into their ShareFile account

Incident Report for ShareFile® Status Page

Resolved

This incident has been resolved.

Posted Oct 06, 2025 - 16:13 EDT

Investigating

We are currently investigating this issue.

Posted Oct 06, 2025 - 16:10 EDT

Update

We are continuing to monitor for any further issues.

Posted Oct 06, 2025 - 15:58 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 06, 2025 - 15:57 EDT

Update

We are continuing to investigate this issue.

Posted Oct 06, 2025 - 15:56 EDT

Investigating

We are currently investigating this issue.

Posted Oct 06, 2025 - 13:56 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 06, 2025 - 13:33 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 06, 2025 - 12:36 EDT

Update

We are continuing to investigate this issue.

Posted Oct 06, 2025 - 12:35 EDT

Investigating

Some ShareFile customers may be experiencing issues with being able to log into their accounts. We are investigating this issue and we will provide updates here as soon as available.

Posted Oct 06, 2025 - 12:29 EDT