Some ShareFile customers may be experiencing issues with logging into their ShareFile account

Incident Report for ShareFile® Status Page

Resolved

This incident has been resolved.
Posted Sep 12, 2025 - 12:35 EDT

Update

We are continuing to monitor for any further issues.
Posted Sep 12, 2025 - 12:23 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 12, 2025 - 12:22 EDT

Investigating

Some ShareFile customers may be experiencing issues with being able to log into their accounts. We are investigating this issue and we will provide updates here as soon as available.
Posted Sep 12, 2025 - 12:18 EDT
This incident affected: ShareFile®.
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