ShareFile is experiencing login issues for US/Japan-based accounts

Incident Report for ShareFile® Status Page

Resolved

The incident has been resolved.

Posted Mar 29, 2023 - 10:34 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 29, 2023 - 10:24 EDT

Investigating

ShareFile is experiencing login issues for certain US/Japan-based accounts and we are currently investigating the issue.

Posted Mar 29, 2023 - 10:10 EDT

This incident affected: ShareFile®.