ShareFile users who login to client applications via SAML may be experiencing issues logging in. We are aware of the issue and are working towards a resolution.
Incident Report for ShareFile® Status Page
Resolved
This incident has been resolved.
Posted May 16, 2023 - 11:49 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 16, 2023 - 11:45 EDT
Update
A fix has been applied for US users. The same is currently being rolled out to other geographies.
Posted May 16, 2023 - 11:36 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 16, 2023 - 11:28 EDT
Investigating
We are currently investigating this issue.
Posted May 16, 2023 - 11:21 EDT
This incident affected: ShareFile®.
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