A subset of Citrix ShareFile customers may be experiencing authentication issues

Incident Report for ShareFile® Status Page

Resolved

At this time, we believe that the issues have been fully resolved.
We will continue to monitor closely. If any further issues are seen, please contact Citrix Technical Support.

Posted Oct 03, 2022 - 14:37 EDT

Investigating

Impact: Administrators and End-users may face authentication issues when trying to log into the ShareFile

Current Status: Citrix Engineering team is engaged and investigating the issue.

Next Steps: A further update will be provided within 60 minutes

Posted Oct 03, 2022 - 14:31 EDT

This incident affected: ShareFile®.