ShareFile is experiencing issues for US-based accounts

Incident Report for ShareFile® Status Page

Resolved

This incident has been resolved.

Posted Mar 13, 2023 - 10:52 EDT

Update

We are continuing to monitor for any further issues.

Posted Mar 13, 2023 - 10:44 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 13, 2023 - 10:44 EDT

Update

We are continuing to investigate this issue.

Posted Mar 13, 2023 - 10:43 EDT

Investigating

At this time we believe the issue impacting logins for US-based customers is resolved, and we are continuing to monitor the situation.

Posted Mar 13, 2023 - 10:21 EDT

This incident affected: ShareFile®.