Latency with ShareFile Services

Incident Report for ShareFile® Status Page

Resolved

At this point we are confident that response times have returned to normal and the issues seen with latency are now resolved.
Should any unusual behavior be seen, please contact Citrix Technical Support.

Posted Oct 25, 2018 - 14:48 EDT

Investigating

We have received reports and are seeing issues with latency in the Content Collaboration (ShareFile) service across applications within ShareFile.

We are aware and investigating as a priority. We will provide an update as soon as new information is available.

Posted Oct 25, 2018 - 11:42 EDT

This incident affected: ShareFile®.