SF-Win: Users are unable to open the ShareFile application on Citrix VDA.

Incident Report for ShareFile® Status Page

Resolved

This incident has been resolved.
Posted Aug 06, 2025 - 06:16 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 06, 2025 - 06:15 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 06, 2025 - 06:15 EDT

Investigating

We are currently investigating this issue.
Posted Aug 06, 2025 - 06:04 EDT
This incident affected: ShareFile®.