Content Collaboration(Share File) end-users may have experienced issues

Incident Report for ShareFile® Status Page

Resolved

Current Status: At this time, we believe that the issues affecting the Citrix Content Collaboration service (ShareFile) have been fully resolved. We will continue to monitor closely.

Next Steps: If any further issues are seen, please contact Citrix Technical Support.
Posted Mar 02, 2022 - 00:58 EST

Update

We are continuing to monitor for any further issues.
Posted Mar 02, 2022 - 00:57 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 02, 2022 - 00:52 EST

Investigating

Impact: Citrix Content Collaboration service (ShareFile) has experienced issues in the US region that may have impacted admins and end-users.

Current Status: Citrix Engineering has mitigated the issue and is monitoring the recovery of the service.

Next Steps: A further update will be provided within 1 hour.
Posted Mar 02, 2022 - 00:50 EST
This incident affected: ShareFile®.
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