Some ShareFile customers may be experiencing issues with uploading files to cloud zones

Incident Report for ShareFile® Status Page

Resolved

This incident has been resolved.
Posted Sep 23, 2025 - 17:26 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2025 - 17:18 EDT

Investigating

We are currently investigating this issue.
Posted Sep 23, 2025 - 17:16 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2025 - 17:08 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 23, 2025 - 16:50 EDT

Update

We are continuing to investigate this issue.
Posted Sep 23, 2025 - 16:42 EDT

Investigating

Some ShareFile customers may be experiencing issues with their accounts. We are investigating this issue and we will provide updates here as soon as available.
Posted Sep 23, 2025 - 16:19 EDT
This incident affected: ShareFile®.