At this time, we believe that the issues impacting performance for a small subset of end users in the US region have been fully resolved. If any further issues are seen, please contact Citrix Technical Support.

A fix has been implemented and currently the team is monitoring the systems to ensure full restoration of normal operations has been achieved.

Citrix ShareFile is currently experiencing latency issues that would impact a small subset of end users in the US region.

We have identified the issue and are currently working on implementing and rolling out a fix.

Another update will be provided after the fix has been implemented, within the next 30 minutes.