ShareFile Users unable to Login and getting 504 Gateway Time-out

Incident Report for ShareFile® Status Page

Resolved

This incident has been resolved.
Posted Sep 13, 2024 - 15:20 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 13, 2024 - 15:07 EDT

Update

We are continuing to investigate this issue.
Posted Sep 13, 2024 - 15:01 EDT

Investigating

We are currently investigating this issue
Posted Sep 13, 2024 - 15:01 EDT
This incident affected: ShareFile®.