ShareFile users in certain countries may experience issues generating TFA codes during login.

Incident Report for ShareFile® Status Page

Resolved

This incident has been resolved.
Posted Nov 20, 2025 - 05:57 EST

Investigating

We are currently investigating this issue.
Posted Nov 20, 2025 - 05:57 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 20, 2025 - 05:54 EST

Investigating

We are currently investigating this issue.
Posted Nov 20, 2025 - 02:46 EST