Public Share Links (name and email) is not be accessible by end users

Incident Report for ShareFile® Status Page

Resolved

This incident has been resolved.
Posted Jan 21, 2025 - 13:17 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 21, 2025 - 13:15 EST

Update

We are continuing to work on a fix for this issue.
Posted Jan 21, 2025 - 12:02 EST

Identified

Public Share Links (name and email) is not accessible by end users. However, link creation will remain available during this time.
Posted Jan 21, 2025 - 11:50 EST
This incident affected: ShareFile®.